Refund policy

KendraKreationz.com — No Returns & No Refunds Policy

At KendraKreationz.com, we take pride in offering unique products and quality service. To protect the integrity of our items and maintain fair business practices, please review our policy carefully before placing an order.

All Sales Are Final

All purchases made on KendraKreationz.com are final.
We do not accept returns, exchanges, or provide refunds—including for:

  • Buyer’s remorse or change of mind

  • Incorrect size selection (if applicable)

  • Incorrect address entered at checkout

  • Delayed delivery caused by the carrier

  • Items purchased during sales, promotions, or with discount codes

Order Accuracy

Please double-check your order details before completing checkout, including:

  • Product selection

  • Custom options (if applicable)

  • Quantity

  • Shipping address and contact information

Once an order is placed, we may not be able to edit or cancel it.

Damaged or Incorrect Items

We carefully package all orders, but if your order arrives damaged or you receive the wrong item, we will review the issue.

To request support, you must contact us within 48 hours of delivery at info@kendrakreationz.com with:

  • Your order number

  • Clear photos of the item(s) and packaging

  • A brief description of the issue

If approved, we will provide a resolution at our discretion (for example: replacement or store credit, when applicable). Refunds will not be issued.

Lost, Stolen, or Carrier Issues

Once your package is handed off to the shipping carrier, delivery is the carrier’s responsibility.
KendraKreationz.com is not responsible for:

  • Lost or stolen packages marked as “delivered”

  • Shipping delays

  • Incorrect addresses provided by the customer

If you experience a delivery issue, please contact the carrier first. We will assist by providing tracking details when available.

Contact Us

If you have questions before ordering, reach out to us at:
Email: info@kendrakreationz.com

By purchasing from KendraKreationz.com, you acknowledge and agree to this No Refunds / No Returns policy.